Effective date: November 9, 2025
Elimvia ("we", "us", "our") operates https://learning.elimvia.com (the "Service").
This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with Kenyan law, including the Data Protection Act, 2019.
Elimvia is the Data Controller for personal data collected through this Service.
Contact:
Email: support@elimvia.com
Address: Somewhere in Nairobi, Kenya
Website: https://learning.elimvia.com
We collect personal data that you provide directly (account details, contact information, course enrolments, and payment details), as well as data automatically generated from your use of our platform (usage logs, cookies, IP addresses, and analytics).
We use this information to operate and improve our services, process payments, communicate with users, and comply with legal obligations.
a) Data you provide directly:
Name, email address, and phone number
Account login and profile details
Payment information (processed securely through third-party payment gateways)
Communications and support requests
Instructor or business information (if applicable)
b) Data collected automatically:
IP address, browser type, and device identifiers
Pages visited, course activity, and progress data
Cookies and usage analytics
c) Sensitive data:
We generally do not collect sensitive personal data. If you provide such data (for example, to support accessibility), we will process it only with your explicit consent or as permitted by law.
We process personal data under the following lawful bases in line with the Kenyan Data Protection Act (2019):
Your consent
Performance of a contract (to deliver courses and services)
Compliance with legal obligations
Legitimate interests (for security, service improvement, and fraud prevention)
To provide, operate, and maintain our learning platform
To manage course enrolments and process payments
To offer customer support and respond to inquiries
To personalize learning experiences and recommend courses
To send service updates, announcements, and marketing messages (with consent)
To comply with legal requirements and prevent fraud or abuse
We may share data with:
Service providers (hosting, analytics, payment, and email services)
Instructors or partners when you enrol in their courses
Government or regulatory authorities when required by law
Affiliates or business successors (subject to confidentiality)
All third parties must comply with privacy and data protection standards consistent with this Policy.
Some service providers may store or process data outside Kenya.
We will only transfer personal data abroad when adequate safeguards are in place or when you have explicitly consented to the transfer.
We use cookies and similar technologies to:
Enable site functionality
Improve performance and analytics
Remember user preferences
Deliver relevant content and offers
You can manage or disable cookies in your browser settings.
We retain personal data only as long as necessary for the purposes described, including account management, legal compliance, and reporting.
When no longer needed, data is securely deleted or anonymized.
We use technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
While no system is completely secure, we comply with Kenyan data protection standards and will notify affected parties and the Office of the Data Protection Commissioner (ODPC) if a breach occurs, as required by law.
Under the Data Protection Act (2019), you have the following rights:
To be informed about how your data is used
To access your personal data
To request correction or deletion of inaccurate data
To object to or restrict processing
To withdraw consent where processing is based on consent
To request data portability (where applicable)
To exercise these rights, email: privacy@elimvia.com
We will respond within the timelines required by Kenyan law.
Our services are not directed to children under 13.
If you believe we have collected personal data from a child without consent, contact us to have it removed.
If you suspect misuse or a data breach, please contact us at privacy@elimvia.com.
If you are unsatisfied with our response, you can file a complaint with the Office of the Data Protection Commissioner (ODPC), Kenya.
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “effective date.”
Significant changes will be communicated via email or a site notice where required.
This Policy aligns with the Kenyan Data Protection Act, 2019 and ODPC guidance.
For more information about your privacy rights, visit the official ODPC website: https://www.odpc.go.ke
Last updated: November 9, 2025
Contact: privacy@elimvia.com
